Your safety · 安全建议

Yuan is a small dating app — we don’t run background checks. Treat every match as a stranger. If you ever feel unsafe, the resources below can help.

If you are in immediate danger

Call 999 (UK police / ambulance / fire).
Non-emergency: 101.
NHS non-emergency medical advice: 111.

Mental health & crisis support

• Samaritans — 116 123 (free, 24/7) · samaritans.org
• SHOUT — text SHOUT to 85258 (free, 24/7 crisis text line)
• Mind — 0300 123 3393 (Mon–Fri 9am–6pm) · mind.org.uk
• NHS Mental Health Crisis line — call 111 and select “mental health”

If you've experienced harassment, abuse, or assault

• National Domestic Abuse Helpline — 0808 2000 247 (free, 24/7) · nationaldahelpline.org.uk
• Rape Crisis England & Wales — 0808 500 2222 (24/7) · rapecrisis.org.uk
• Victim Support — 0808 168 9111 · victimsupport.org.uk
• Galop (LGBT+ anti-violence) — 0800 999 5428 · galop.org.uk
• Karma Nirvana (honour-based abuse / forced marriage) — 0800 5999 247

Practical safety tips

• Meet in public the first time. Cafe, restaurant, busy bar — somewhere with people around.
• Tell a friend. Share where you’re going and who you’re meeting. Set a check-in time.
• Arrange your own transport. Don’t accept a lift from someone you’ve just met.
• Watch your drink. Don’t leave it unattended; ask the bar to look after it if you step away.
• Trust your gut. If something feels off, leave. You don’t need a polite reason.
• Don’t share personal data early. Home address, workplace, exact university accommodation block, financial info — keep these private until you trust the person.
• Verify with a video call before meeting in person if you have any doubt about whether photos are real.
• Beware of scams. Anyone asking for money, cryptocurrency, gift cards, or bank details — block and report.

Specific to Chinese international students

• Chinese Embassy in UK consular protection: +44 20 7299 4049 (24/7).
• Your university student welfare office — every UK university has a 24/7 student support team.
• Visa concerns? UKCISA (UK Council for International Student Affairs) — 020 7788 9214 · ukcisa.org.uk

If something happens on Yuan

• Use the Report menu in any chat — admins review every report.
• Block stops all contact and removes the match.
• Email [email protected] for non-urgent issues.
• For criminal offences (assault, threats, blackmail, sexual misconduct, fraud), please also contact the police directly — Yuan will cooperate with lawful police requests.